Frequently Asked Questions

Explore upcoming races and routes, review race analytics, compare races, calculate pace, and use personalized Runner Companion features when your plan includes access.

Public race discovery, analytics, comparison, and pace tools can be explored without a profile. An account is required for personalized profile, report, and subscription features.

Yes. PaceStats works on mobile, tablet, and desktop browsers. Wide charts can be scrolled horizontally on smaller screens.

Analytics can show participation, gender and pace distributions, weather context, performance comparisons, and other insights when those data points are available for the selected race.

Available details vary by race and source. A field or chart may be unavailable when the underlying result, athlete, route, or weather data was not provided or could not be verified.

Choose two supported races to compare their available statistics, including runner pace distribution. Comparisons reflect the data currently available for each race.

Runner Companion can analyze a past race, help find a suitable race, simulate a finishing position, and identify potential podium opportunities.

Your running start date, VO₂ max, resting and maximum heart rate, and personal-record times can add useful context. Complete only the optional fields you are comfortable providing.

Sign in, open Profile, and select the reports section. Reports saved to your account can be reviewed there.

No. PaceStats does not sell, rent, publish, or share your profile information with other users, advertisers, data brokers, or third parties. It is used only inside PaceStats for features you request.

You can update supported fields from Profile. Contact us to request help correcting or deleting profile information associated with your account.

Open Pricing, choose an available plan, sign in or create an account, and complete checkout.

Yes. Open Subscription while signed in to update your card, retry an eligible failed payment, or cancel an active subscription.

A payment may fail because of insufficient funds, card limits, incorrect details, or a bank security check. Retry when available or contact your bank.

Refund eligibility depends on plan terms and payment status. Contact PaceStats with your account email and payment details so the request can be reviewed.